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PSAP Response Analysis
Justice

PSAP Response Analysis

The Problem Our police service customer needed to benchmark its Public Safety Answering Point (PSAP) statistics against the availability of policing resources to improve response times and resource allocation.

Property Portfolio Management
Office REITs

Property Portfolio Management

The Problem Our customer, a REIT managing a portfolio of office buildings across North America and Europe, needed a way to accurately forecast earnings and present property information sheets to investors and senior management. The fragmented nature of financial and operational data across systems m …

Quote to Delivery Automation and Insights
Building Products

Quote to Delivery Automation and Insights

The Problem Our customer, a provider of custom concrete products to the building industry, faced challenges because their business applications did not communicate with each other. As a result, providing accurate delivery estimates to customers was difficult, leading to low customer satisfaction and …

Sales and CRM for the Beer, Wine, and Spirits Industry
Beverages

Sales and CRM for the Spirits, Wine, Beer and Refreshment Industry

The Problem Senior management and field sales teams in the Canadian beer, wine, and spirits industry face challenges due to fragmented sales data, inconsistent reporting across provinces, and a lack of real-time visibility into customer relationships and sales performance. These issues make it diffi …

Improving Accuracy with Activity-Based Costing
Metals and Mining

Improving Business Outcomes with Activity Based Costing

The Problem A metals and mining company sought to implement Activity Based Costing (ABC) to allocate costs more accurately to specific activities and products based on their actual resource consumption. This approach would provide a more precise understanding of operational costs compared to traditi …

Optimizing Finished Goods Inventory for Specialty Chemicals
Chemicals

Optimizing Finished Goods Inventory for Specialty Chemicals

The Problem A specialty chemicals manufacturer needed to optimize its inventory of fast-moving products at distribution centers near its end customers. Efficiently managing inventory levels while balancing logistical constraints is critical to meeting customer demand and minimizing excess stock.

Multi-Platform Marketing Efficacy for Food Products
Food Products

Multi-Platform Marketing Efficacy for Food Products

The Problem In the food products industry, the customer journey—from suspect to prospect to customer to promoter—requires engagement across multiple platforms, including websites, email, messaging apps, social media, and webinars. Integrating data from these diverse channels to provide marketers wit …

Streamlining Broker Management System Migrations
Insurance

Streamlining Broker Management System Migrations

The Problem Insurance providers that grow through acquisitions often face significant challenges when migrating multiple broker management systems to a unified platform. These migrations can be complex and resource-intensive, especially when dealing with legacy systems.

Enhancing Broker Performance with Secure, Data-Driven Reporting
Insurance

Enhancing Broker Performance with Secure, Data-Driven Reporting

The Problem Independent insurance brokers require detailed insights into the performance of their agents to identify growth opportunities and areas where additional training may be needed. However, accessing this data in a secure and easily digestible format presents a challenge.

Optimizing Financial Reporting for Risk Sharing Pools
Insurance

Optimizing Financial Reporting for Risk Sharing Pools in Auto Insurance

The Problem The Risk Sharing Pools (RSPs) in Ontario, Alberta, New Brunswick, Nova Scotia, Newfoundland, and Labrador allow automobile insurance companies to transfer certain private passenger vehicle policies. Insurers need a reliable way to model and report the financial benefits of ceding these p …

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