Risk Assessment and Management
Managing risk effectively is essential to protecting business outcomes in the insurance industry. DSI uses predictive analytics built on Microsoft Fabric and Azure Data Services to analyze large volumes of policy, claims, and external risk data in real time. With insights surfaced through Power BI dashboards, insurers can strengthen risk assessment, improve risk management, and act proactively as conditions change.
Streamlined Claims Processing
Efficient claims processing plays a major role in customer trust and retention. DSI applies Power Platform automation and AI services in Azure to streamline workflows, reduce manual handoffs, and accelerate settlements. With Copilot-assisted analysis, claims teams can resolve cases faster while maintaining accuracy, supporting smoother operations across underwriting and claims.
Data-Driven Underwriting
Accurate underwriting decisions drive profitability and long-term stability. Using Microsoft Fabric for data unification and Power BI for real-time analytics, DSI helps insurers evaluate risk with greater precision. This data-driven approach supports better underwriting decisions, improves loss ratios, and strengthens operating models across insurance products.
Fraud Detection and Prevention
Fraud detection requires speed, accuracy, and continuous monitoring. DSI leverages Azure AI and real-time analytics in Fabric to identify suspicious activity and trigger alerts as patterns emerge. These tools enhance fraud detection efforts while protecting policyholders, reducing losses, and supporting healthier business outcomes.
Enhanced Customer Experiences
Meeting rising customer expectations in the digital age requires consistent, personalized engagement. DSI helps insurers improve customer engagement using Power Platform applications, Copilot-powered insights, and AI-powered chatbots across digital channels and mobile apps. These capabilities support more responsive digital experiences that improve satisfaction and retention.
IFRS 17 Compliance
IFRS 17 compliance demands accurate, auditable, and timely reporting. DSI supports insurers with Microsoft Fabric data models, Power BI reporting, and Azure-based data governance to simplify compliance workflows. With standardized data and real-time visibility, insurers remain audit-ready while reducing the operational burden of regulatory reporting.
Our Industry Experience
Insurance
Why Choose Us?
Empowering Your Success with Unmatched Expertise and Commitment
We pride ourselves on delivering exceptional value and tailored solutions to meet your unique business needs. Here’s why partnering with us is the best choice for your data management and IT needs:
Comprehensive Managed Services
We provide active warranties for 1 year to ensure you get the most out of the solutions we implement. Our proactive approach guarantees your systems are always optimized and secure.
Analytics-First Leadership
DSI is led with an analytics-first mindset. We prioritize data-driven decision-making, ensuring that our strategies are grounded in comprehensive, actionable insights.
100% Microsoft-Focused
As a 100% Microsoft-focused company, we leverage the full power of Microsoft technologies like Azure and Fabric to deliver a robust and scalable solution tailored to your business.
Training and Support
We offer both on-site and online training to ensure your team is fully equipped to utilize our solution. Additionally, we offer free consults to help you understand how our service can benefit your business and address your specific needs.
Our Benefits
Delivering Impactful Outcomes
DSI combines deep insurance industry expertise with Microsoft-powered digital tools to help insurers modernize operations and achieve measurable business outcomes. Built on Azure, Microsoft Fabric, Power BI, Power Platform, and Copilot, our solutions enable smarter risk decisions, streamlined claims processing, stronger compliance, and improved customer experiences without disrupting core insurance operations.
Regulatory Compliance
Simplify IFRS 17 reporting with Microsoft Fabric data models, governed data pipelines, and audit-ready Power BI reporting for consistent regulatory alignment.
Improved Customer Satisfaction
Deliver seamless digital experiences through AI-powered chatbots, mobile apps, and real-time insights surfaced in Power BI, improving trust and customer engagement.
Operational Efficiency
Streamline business processes using Power Platform automation and Fabric analytics to reduce manual work, improve response times, and lower operational costs.
Risk Reduction
Leverage predictive analytics and Azure AI to identify risk patterns earlier, strengthen risk management strategies, and reduce exposure proactively.
Comprehensive Solutions Across Insurance
Empowering Every Department with Data-Driven Insights
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Sales and Marketing
Sales and Marketing Optimization
DSI equips sales and marketing teams with data analytics and predictive analytics powered by Microsoft Fabric and Power BI. By unifying customer, policy, and engagement data, insurers can refine product offerings, improve renewal rates, and better target high-value segments. With Copilot-assisted insights, teams gain faster visibility into performance trends and can adapt strategies in real time to stay competitive in the digital insurance market.
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Claims and Underwriting
Claims Processing and Underwriting Excellence
Using Power Platform automation, Azure AI, and real-time analytics, DSI helps insurers streamline underwriting and claims workflows. These tools reduce manual effort, improve accuracy, and shorten settlement cycles. By connecting underwriting and claims data through Microsoft Fabric, insurers gain clearer insight into loss drivers and performance, supporting stronger outcomes across underwriting and claims.
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Risk and Compliance
Risk Management and Regulatory Compliance
DSI supports proactive risk management with predictive analytics built on Azure and Fabric, helping insurers respond to emerging risks such as climate exposure and fraud. For compliance teams, Power BI reporting and governed data pipelines simplify IFRS 17 reporting and audit readiness. This approach strengthens oversight while reducing the operational burden tied to regulatory change.
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Customer Service
Enhanced Customer Experience
DSI enables insurers to deliver more responsive, personalized digital experiences using AI-powered chatbots, Power Platform apps, and Copilot-driven insights. By connecting customer interactions across digital channels and mobile apps, insurers can improve service consistency, increase satisfaction, and strengthen long-term customer relationships in the digital age.
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Operations
Operational Efficiency and Business Process Optimization
DSI provides real-time data monitoring and analytics through Microsoft Fabric and Azure, giving operations teams greater visibility into business processes. Automation and performance insights help reduce costs, improve response times, and support continuous improvement. This data-driven approach enables insurance operations to remain agile as they scale digital transformation initiatives.
Sales and Marketing Optimization
DSI equips sales and marketing teams with data analytics and predictive analytics powered by Microsoft Fabric and Power BI. By unifying customer, policy, and engagement data, insurers can refine product offerings, improve renewal rates, and better target high-value segments. With Copilot-assisted insights, teams gain faster visibility into performance trends and can adapt strategies in real time to stay competitive in the digital insurance market.
Claims Processing and Underwriting Excellence
Using Power Platform automation, Azure AI, and real-time analytics, DSI helps insurers streamline underwriting and claims workflows. These tools reduce manual effort, improve accuracy, and shorten settlement cycles. By connecting underwriting and claims data through Microsoft Fabric, insurers gain clearer insight into loss drivers and performance, supporting stronger outcomes across underwriting and claims.
Risk Management and Regulatory Compliance
DSI supports proactive risk management with predictive analytics built on Azure and Fabric, helping insurers respond to emerging risks such as climate exposure and fraud. For compliance teams, Power BI reporting and governed data pipelines simplify IFRS 17 reporting and audit readiness. This approach strengthens oversight while reducing the operational burden tied to regulatory change.
Enhanced Customer Experience
DSI enables insurers to deliver more responsive, personalized digital experiences using AI-powered chatbots, Power Platform apps, and Copilot-driven insights. By connecting customer interactions across digital channels and mobile apps, insurers can improve service consistency, increase satisfaction, and strengthen long-term customer relationships in the digital age.
Operational Efficiency and Business Process Optimization
DSI provides real-time data monitoring and analytics through Microsoft Fabric and Azure, giving operations teams greater visibility into business processes. Automation and performance insights help reduce costs, improve response times, and support continuous improvement. This data-driven approach enables insurance operations to remain agile as they scale digital transformation initiatives.
Leveraging Our Expertise Across
Multiple Industries
Beverages
Data-driven solutions to optimize supply chain management, product quality, and marketing strategies.
Food Products
Streamline production processes, improve quality control, and enhance supply chain efficiency.
Pharmaceuticals
Manage regulatory requirements, optimize R&D, and enhance sales and marketing strategies.
Consumer Services
Optimize supply chain operations, enhance product development, and drive marketing effectiveness.
Government
Improve public services, enhance transparency, and ensure regulatory compliance through data management.
Healthcare
Improve patient care, ensure regulatory compliance, and enhance operational efficiency with our data solutions.
Success Stories from Our Clients
Real Results, Real Impact
"DSI transformed our network management with a comprehensive CRM and analytics system tailored to our unique needs. The solution allows us to effectively onboard and offboard clients, track interactions, and automate essential correspondence. With seamless data integration between CRM and Business Central, we now have a single source of truth that has significantly reduced our reliance on spreadsheets.
The reporting and analytics capabilities have not only improved client engagement and satisfaction but have also empowered our sales team with data-driven insights, leading to more effective client communication. Thanks to DSI, we've enhanced our client management process, ultimately driving increased sales and growth."
— Rob Kadlovski, President of Nicholby’s
