Frequently Asked Questions

Helping you do what you do, only better

Discover answers to your most pressing questions about DSI's data solutions. From services and industry expertise to data security and project implementation, our FAQs help you make informed decisions and leverage data for better business outcomes.

faq-banner
Your Guide to DSI's Data Solutions

Comprehensive Insights into Our
Services and Expertise

Who is DSI, and what services do we offer?

DSI (Dimensional Strategies Inc.) is a leading provider of data management solutions. We specialize in data analytics, cloud infrastructure, application development, and managed services. As a trusted Microsoft partner, we leverage cutting-edge technologies to help businesses unlock their full potential and drive growth.

What industries does DSI serve?

DSI has extensive experience across various industries, including pharmaceuticals, alcoholic beverages, food manufacturing, corporate, government, consumer goods, healthcare, and more. Our tailored solutions are designed to meet each industry's unique challenges and needs, ensuring optimal outcomes for our clients.

How can DSI help my business with data management solutions?

At DSI, we guide you through every step of your data management journey. From assessing your current systems and identifying opportunities for improvement to implementing advanced technologies and providing ongoing support, we ensure a seamless and successful transition. We aim to enhance your operational efficiency, data-driven decision-making, and overall business performance.

How does DSI work with customers interested in our services?

At DSI, we start by making an upfront investment in workshops to fully understand your requirements and environment. This approach ensures we provide a clear indication of the time and cost commitment, allowing you to make informed decisions about engaging with us. Our goal is to eliminate uncertainties and align our solutions with your business needs from the very beginning. We believe in building strong, collaborative relationships to ensure your success.

What engagement models does DSI offer to meet different client needs?

DSI offers flexible engagement models to suit your unique needs:

Fully Managed Solutions: For customers who prefer not to maintain internal teams for managing and delivering analytics, our fully managed solutions offer unlimited insights into your business processes—all for a fixed monthly fee. Our proprietary technology and scalable resources typically provide superior outcomes and cost efficiency, making this outsourced model an advantageous choice.

Turnkey Projects: Our turnkey projects provide options with set durations and efforts, guaranteeing that you, as the client, are protected from project risks. We consider this customer-focused strategy to be much better than conventional time-and-materials contracts. CFOs value our fixed-cost model for the financial predictability it offers.

Advisory: Advisory allows customer teams to understand the underlying technology services and delivery challenges fully. Our customers use this step to determine if their internal teams can meet the challenge.

Training:  We offer thorough and customized training for your teams, ensuring they are prepared to manage new technologies and processes on their own. Instead of following a standard course curriculum, we customize the content to match your team's abilities, your internal business processes, and the relevant data.

Recruitment: Our in-house recruitment team focuses on Microsoft expertise in Cloud Infrastructure, Analytics, and Application Development. As a result, we deliver superior outcomes compared to standard recruiters in the industry.

These models ensure you have the right level of support, whether you need full project management, skill development, or additional resources.

How do we ensure continuity and a smooth transition of project deliverables to your internal teams?

Ensuring continuity and a smooth transition of project deliverables is our top priority at DSI. As a Microsoft partner, we integrate Microsoft's managed services into our offerings to provide ongoing support and maintenance. Our team works closely with your internal teams to ensure they are well-prepared to take over the project. This collaboration includes:

  • Comprehensive documentation
  • Training sessions
  • Phased handover approach

By leveraging Microsoft's robust tools and platforms, we ensure seamless integration and long-term success for your projects.

How does DSI ensure the security of client data?

Data security is a cornerstone of our services at DSI. We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access and breaches. As a Microsoft partner, we leverage Azure's security features, such as multi-factor authentication, threat detection, and compliance certifications, to ensure your data is secure both in transit and at rest. Additionally, our data governance policies ensure that your data is handled according to industry standards and best practices, maintaining its integrity and confidentiality at all times.

How does DSI handle client data?

DSI is committed to handling client data with the utmost care and transparency. We follow strict data management protocols to ensure data accuracy, privacy, and compliance. Our approach includes:

  • Data assessment: Evaluating the current state of your data to identify potential risks and areas for improvement.
  • Data governance: Implementing policies and procedures to ensure data is used responsibly and ethically.
  • Data integration: Using secure methods to integrate and manage data across various platforms, ensuring consistency and reliability.
  • Ongoing monitoring: Continuously monitoring data activities to detect and respond to any anomalies or security threats promptly.

Our partnership with Microsoft enables us to utilize advanced tools and technologies to safeguard your data throughout its lifecycle, ensuring you can trust and rely on your data for critical business decisions.

Contact Us

Let's Start Your Data Transformation Journey Today

location-icon

34 Minowan Miikan Lane, Toronto, ON M6J 0G3