Tracking Key Metrics for Regional Employment Services Oversight

The Problem

Our client, a regional employment services agency, collaborates with local service agencies and community partners to support individuals with career and employment needs while also considering local employer needs. To maintain funding oversight, they required a system to track key performance metrics.

The Solution

Dimensional Strategies Inc. (DSI) integrated data from multiple business applications and end-user datasets to provide comprehensive visibility into critical metrics, including:

• Types of training being undertaken
• Numbers and trends of residents entering the workforce
• Activity within specific priority groups, such as Indigenous and veteran communities
• Throughput of various local service providers

This solution supports better oversight and decision-making by providing accurate, up-to-date metrics.