A national cultural funding agency used survey tools, spreadsheets, and shared drives to manage grant applications. This made it hard to track activity across multiple funding streams. Staff worked long hours to set up reviews, collect documents, and write reports. Applicants and reviewers moved through a scattered process that slowed progress and increased the chance of missing key details.
Dimensional Strategies Inc. (DSI) built a unified Applicant and Review Management System using Microsoft Dynamics 365 and a .NET portal hosted in Microsoft Azure. The system brought together every step of the application and review cycle into a single, secure space. Role-based access supported applicants, reviewers, and administrators. Multi-user collaboration supported joint applications. SharePoint handled document storage. The UserWay framework supported accessibility, and the portal operated in English and French. DSI included the first year of managed services at no extra cost. The agency gained faster processing times, accurate reporting, and a smooth digital experience for all users.